Privacy Policy

Last updated: December 5, 2025

Personal Information We Collect

When you visit our store, we collect certain information about your device, your interaction with the store, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We collect personal information including:

• Contact Information: Name, email address, phone number, and shipping/billing address
• Financial Information: Payment card details and transaction information
• Account Information: Username, password, and account preferences
• Transaction Information: Purchase history, order details, and returns
• Communications: Customer service interactions, reviews, and feedback
• Device Information: IP address, browser type, and device identifiers
• Usage Information: Pages viewed, products browsed, and shopping behavior

How We Collect Information

We collect personal information in the following ways:

• Directly from you: When you make a purchase, create an account, subscribe to our newsletter, or contact us
• Automatically: Through cookies, web beacons, and similar technologies when you use our services
• From service providers: Payment processors, shipping carriers, and marketing platforms
• From partners: Social media platforms and advertising networks

How We Use Your Information

We use the personal information we collect to:

• Provide and improve our services: Process orders, fulfill shipments, and enhance your shopping experience
• Marketing and advertising: Send promotional communications, personalize content, and display targeted ads
• Security and fraud prevention: Protect against unauthorized access and fraudulent transactions
• Customer communications: Respond to inquiries, provide support, and send transactional messages
• Legal compliance: Meet regulatory requirements and enforce our terms of service

SMS Abandoned Cart

mommoi's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

How We Share Your Information

We share your personal information with:

• Shopify: Our e-commerce platform provider that helps us operate our online store
• Service vendors: Payment processors, shipping carriers, email service providers, and analytics platforms
• Business partners: Marketing and advertising partners who help us reach customers
• Affiliates: Related companies under common ownership or control
• Legal authorities: When required by law or to protect our rights and safety

Third-Party Data Sharing

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our Relationship with Shopify

We use Shopify to power our online store. Shopify processes your personal information on our behalf and in accordance with their privacy policy. You can learn more about how Shopify uses your information at https://www.shopify.com/legal/privacy.

Third-Party Links and Services

Our store may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Location Tracking and Location-Based Services

We may collect location data through your device's IP address and browser settings to provide localized content, calculate shipping costs, and comply with regional regulations. We do not collect precise GPS location data unless you explicitly grant permission through your device settings. Location data is used solely for order fulfillment, fraud prevention, and improving your shopping experience, and is not shared with third parties for marketing purposes.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Deletion: Request that we delete your personal information
• Correction: Request that we correct inaccurate information
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications or opt-out of targeted advertising
• Manage preferences: Update your communication and cookie preferences

Complaints and Appeals

If you have concerns about how we handle your personal information, you have the right to file a complaint with your local data protection authority.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Email: info@mommoi.com
Address: 5900 Balcones Drive #28021, Austin, TX, 78731, US